Regency Heights of Windham, Llc

 (860) 450-7060

Regency Heights of Windham, Llc is a 124-bed Medicare-certified nursing home, with an overall rating of 4 (out of 5) stars. There have been 10 deficiencies found over the course of 2 inspections since 06/05/2012.

595 VALLEY ST, Willimantic, CT, 06226
Summary
overall rating
4 out of 5 stars
beds124
occupancy79.0% (98 of 124)
address595 VALLEY ST
Willimantic, CT, 06226
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?BOTH
focus facility?NO
 (860) 450-7060
Ratings
Health Inspections
3 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
3 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
11/22/201101/03/2012Resident Assessment Deficiencies
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
08/01/201208/17/2012Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
06/07/201207/19/2012Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
02/11/201003/12/2010Resident Assessment Deficiencies
Conduct initial and periodic assessments of each resident's functional capacity.
02/11/201003/12/2010Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
02/11/201003/12/2010Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Deficiencies
DateDate FixedDeficiency
06/07/201207/19/2012Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
06/07/201207/19/2012Resident Rights Deficiencies
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.
06/07/201207/19/2012Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
06/07/201207/19/2012Environmental Deficiencies
Provide housekeeping and maintenance services.
06/07/201207/19/2012Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
06/07/201207/19/2012Quality Care Deficiencies
Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
06/07/201207/19/2012Quality Care Deficiencies
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
06/07/201207/19/2012Nutrition and Dietary Deficiencies
Provide a tasty and well-balanced diet that meets the nutritional needs of each resident.
06/07/201207/19/2012Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
06/05/201206/20/2012Exits and Egress Deficiencies
Exits that are accessible at all times.