Arbors at New Castle

 (302) 328-2580

Arbors at New Castle is a 120-bed Medicare-certified nursing home, with an overall rating of 4 (out of 5) stars. There have been 10 deficiencies found over the course of 2 inspections since 12/12/2011.

32 BUENA VISTA DRIVE, New Castle, DE, 19720
Summary
overall rating
4 out of 5 stars
beds120
occupancy91.7% (110 of 120)
address32 BUENA VISTA DRIVE
New Castle, DE, 19720
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?RESIDENT
focus facility?NO
 (302) 328-2580
Ratings
Health Inspections
2 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
3 out of 5 stars
Quality Measures
5 out of 5 stars
Complaints
DateDate FixedComplaint
11/14/201112/30/2011Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
11/14/201112/30/2011Resident Rights Deficiencies
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
11/14/201112/30/2011Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
11/14/201112/30/2011Resident Assessment Deficiencies
Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
11/14/201112/30/2011Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
11/14/201112/30/2011Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
11/14/201112/30/2011Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
11/14/201112/30/2011Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
09/01/201010/14/2010Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
09/01/201010/14/2010Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Deficiencies
DateDate FixedDeficiency
12/14/201103/01/2012Automatic Sprinkler Systems Deficiencies
Automatic sprinkler systems that have been maintained in working order.
12/12/201101/30/2012Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
12/12/201101/30/2012Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
12/12/201101/30/2012Environmental Deficiencies
Provide housekeeping and maintenance services.
12/12/201101/30/2012Resident Assessment Deficiencies
Ensure each resident receives an accurate assessment by a qualified health professional.
12/12/201101/30/2012Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
12/12/201101/30/2012Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
12/12/201101/30/2012Pharmacy Service Deficiencies
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
12/12/201101/30/2012Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
12/12/201101/30/2012Environmental Deficiencies
Make sure that a working call system is available in each resident's room or bathroom and bathing area.