Providence Palos Heights

 (708) 597-1000

Providence Palos Heights is a 193-bed Medicare-certified nursing home, with an overall rating of 2 (out of 5) stars. There have been 10 deficiencies found over the course of 4 inspections since 03/25/2011.

13259 SOUTH CENTRAL AVENUE, Palos Heights, IL, 60463
Summary
overall rating
2 out of 5 stars
beds193
occupancy64.2% (124 of 193)
address13259 SOUTH CENTRAL AVENUE
Palos Heights, IL, 60463
categoryMedicare and Medicaid
ownershipNon profit - Church related
resident/family council?RESIDENT
focus facility?NO
 (708) 597-1000
Ratings
Health Inspections
1 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
4 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
09/15/201110/10/2011Resident Rights Deficiencies
Provide written records when a resident is transferred or discharged.
08/05/201008/05/2010Mistreatment Deficiencies
Protect each resident from mistreatment, neglect and misappropriation of personal property.
08/05/201008/05/2010Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
08/05/201008/05/2010Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
08/05/201008/05/2010Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
04/27/201205/11/2012Resident Rights Deficiencies
Try to resolve each resident's complaints quickly.
04/27/201205/11/2012Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
04/27/201205/11/2012Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
03/04/201103/14/2011Resident Assessment Deficiencies
Ensure each resident receives an accurate assessment by a qualified health professional.
03/04/201103/08/2011Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Deficiencies
DateDate FixedDeficiency
06/15/201007/23/2010Exits and Egress Deficiencies
Exits that are accessible at all times.
06/15/201006/29/2010Fire Alarm Systems Deficiencies
A fire alarm system that can be heard throughout the facility.
04/29/201105/27/2011Corridor Walls and Doors Deficiencies
Corridors that are separated from use areas by walls constructed to limit the passage of smoke.
04/22/201005/26/2010Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
04/22/201008/05/2010Quality Care Deficiencies
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
04/22/201008/05/2010Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
04/22/201008/05/2010Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
03/25/201104/14/2011Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
03/25/201104/14/2011Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
03/25/201104/14/2011Resident Rights Deficiencies
Upon the death of a resident, convey the resident�s personal funds and an accounting of those funds to the appropriate party.