Manorcare of Palos Heights West

 (708) 361-4555

Manorcare of Palos Heights West is a 130-bed Medicare-certified nursing home, with an overall rating of 3 (out of 5) stars. There have been 10 deficiencies found over the course of 2 inspections since 12/07/2011.

11860 SOUTHWEST HIGHWAY, Palos Heights, IL, 60463
Summary
overall rating
3 out of 5 stars
beds130
occupancy86.9% (113 of 130)
address11860 SOUTHWEST HIGHWAY
Palos Heights, IL, 60463
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?RESIDENT
focus facility?NO
 (708) 361-4555
Ratings
Health Inspections
2 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
5 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
12/18/201212/28/2012Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
11/28/201212/28/2012Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
09/06/201110/06/2011Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
09/06/201110/06/2011Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
09/06/201110/06/2011Administration Deficiencies
Keep clinical record information safe.
01/18/201202/23/2012Resident Assessment Deficiencies
Allow residents the right to participate in the planning or revision of care and treatment.
Deficiencies
DateDate FixedDeficiency
12/08/201112/29/2011Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
12/08/201112/29/2011Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
12/08/201112/29/2011Quality Care Deficiencies
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
12/08/201112/29/2011Quality Care Deficiencies
Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
12/08/201112/29/2011Quality Care Deficiencies
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
12/08/201112/29/2011Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
12/08/201102/29/2012Nutrition and Dietary Deficiencies
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
12/08/201112/29/2011Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
12/08/201112/29/2011Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
12/07/201112/09/2011Smoke Compartmentation and Control Deficiencies
Proper construction of ducts through walls designed to prevent smoke passage.