Palmer Healthcare Center

 (413) 283-8361

Palmer Healthcare Center is a 61-bed Medicare-certified nursing home, with an overall rating of 1 (out of 5) stars. There have been 10 deficiencies found over the course of 1 inspections since 12/13/2011.

250 SHEARER STREET, Palmer, MA, 01069
Summary
overall rating
1 out of 5 stars
beds61
occupancy98.4% (60 of 61)
address250 SHEARER STREET
Palmer, MA, 01069
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?BOTH
focus facility?NO
 (413) 283-8361
Ratings
Health Inspections
1 out of 5 stars
Nurse Staffing
2 out of 5 stars
RN Only
3 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
12/10/201002/24/2011Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
12/10/201002/24/2011Quality Care Deficiencies
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
10/26/201112/29/2011Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
10/26/201112/29/2011Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
04/12/201006/15/2010Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
02/16/201004/04/2010Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
02/16/201004/04/2010Resident Assessment Deficiencies
Allow residents the right to participate in the planning or revision of care and treatment.
Deficiencies
DateDate FixedDeficiency
12/13/201101/20/2012Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
12/13/201101/20/2012Quality Care Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
12/13/201101/20/2012Quality Care Deficiencies
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
12/13/201101/20/2012Quality Care Deficiencies
Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
12/13/201101/20/2012Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
12/13/201101/20/2012Pharmacy Service Deficiencies
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
12/13/201101/20/2012Pharmacy Service Deficiencies
Ensure that residents are safe from serious medication errors.
12/13/201101/20/2012Pharmacy Service Deficiencies
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
12/13/201101/20/2012Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
12/13/201101/20/2012Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.