Heartland Care of Artesia

 (575) 746-6006

Heartland Care of Artesia is a 65-bed Medicare-certified nursing home, with an overall rating of 1 (out of 5) stars. There have been 10 deficiencies found over the course of 1 inspections since 09/30/2010.

1402 WEST GILCHRIST, Artesia, NM, 88210
Summary
overall rating
1 out of 5 stars
beds65
occupancy81.5% (53 of 65)
address1402 WEST GILCHRIST
Artesia, NM, 88210
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?RESIDENT
focus facility?YES
 (575) 746-6006
Ratings
Health Inspections
1 out of 5 stars
Nurse Staffing
2 out of 5 stars
RN Only
3 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
12/08/201102/14/2012Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
12/08/201102/14/2012Quality Care Deficiencies
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
12/08/201102/14/2012Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
09/30/201012/15/2010Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
09/30/201012/15/2010Resident Rights Deficiencies
Try to resolve each resident's complaints quickly.
09/30/201012/15/2010Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
07/31/201208/17/2012Resident Rights Deficiencies
Try to resolve each resident's complaints quickly.
07/31/201208/07/2012Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
07/31/201208/07/2012Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
07/31/201208/07/2012Resident Assessment Deficiencies
Allow residents the right to participate in the planning or revision of care and treatment.
Deficiencies
DateDate FixedDeficiency
09/30/201012/15/2010Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
09/30/201012/15/2010Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
09/30/201012/15/2010Mistreatment Deficiencies
Protect each resident from mistreatment, neglect and misappropriation of personal property.
09/30/201012/15/2010Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
09/30/201012/15/2010Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
09/30/201012/15/2010Resident Rights Deficiencies
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
09/30/201012/15/2010Resident Rights Deficiencies
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.
09/30/201012/15/2010Environmental Deficiencies
Provide housekeeping and maintenance services.
09/30/201012/15/2010Resident Assessment Deficiencies
Conduct initial and periodic assessments of each resident's functional capacity.
09/30/201001/26/2011Resident Assessment Deficiencies
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.