Heartland Continuing Care Center

 (575) 359-4719

Heartland Continuing Care Center is a 80-bed Medicare-certified nursing home, with an overall rating of 1 (out of 5) stars. There have been 10 deficiencies found over the course of 3 inspections since 04/26/2012.

1604 WEST 18TH STREET, Portales, NM, 88130
Summary
overall rating
1 out of 5 stars
beds80
occupancy68.8% (55 of 80)
address1604 WEST 18TH STREET
Portales, NM, 88130
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?RESIDENT
focus facility?NO
 (575) 359-4719
Ratings
Health Inspections
1 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
5 out of 5 stars
Quality Measures
1 out of 5 stars
Complaints
DateDate FixedComplaint
01/05/201101/27/2011Resident Assessment Deficiencies
Conduct initial and periodic assessments of each resident's functional capacity.
01/05/201101/27/2011Quality Care Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
01/05/201101/27/2011Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Deficiencies
DateDate FixedDeficiency
12/10/200912/14/2009Smoke Compartmentation and Control Deficiencies
Walls that prevent smoke from passing through and would resist fire for at least one hour.
12/10/200901/14/2010Automatic Sprinkler Systems Deficiencies
An approved automatic sprinkler system connected to the fire alarm system.
12/10/200912/14/2009Smoking Regulations Deficiencies
Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
12/10/200901/14/2010Electrical Deficiencies
Weekly inspections and monthly testing of generators.
05/02/201205/07/2012Fire Alarm Systems Deficiencies
An approved installation, maintenance and testing program for fire alarm systems.
05/02/201205/04/2012Automatic Sprinkler Systems Deficiencies
Back-up procedures in place for a faulty automatic sprinkler system.
05/02/201205/04/2012Fire Alarm Systems Deficiencies
An approved back-up procedure for a faulty fire alarm system.
04/26/201204/27/2012Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
04/26/201205/13/2012Resident Assessment Deficiencies
Conduct initial and periodic assessments of each resident's functional capacity.
04/26/201205/04/2012Resident Assessment Deficiencies
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.