Heritage Commons Residential Health Care

 (518) 585-6771

Heritage Commons Residential Health Care is a 84-bed Medicare-certified nursing home, with an overall rating of 2 (out of 5) stars. There have been 10 deficiencies found over the course of 2 inspections since 05/17/2012.

1019 WICKER STREET, Ticonderoga, NY, 12883
Summary
overall rating
2 out of 5 stars
beds84
occupancy90.5% (76 of 84)
address1019 WICKER STREET
Ticonderoga, NY, 12883
categoryMedicare and Medicaid
ownershipNon profit - Corporation
resident/family council?BOTH
focus facility?NO
 (518) 585-6771
Ratings
Health Inspections
1 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
4 out of 5 stars
Quality Measures
3 out of 5 stars
Complaints
DateDate FixedComplaint
06/01/201007/28/2010Mistreatment Deficiencies
Protect each resident from all abuse, physical punishment, and involuntary separation from others.
06/01/201007/28/2010Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
06/01/201007/28/2010Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
06/01/201007/28/2010Administration Deficiencies
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident.
Deficiencies
DateDate FixedDeficiency
06/01/201007/28/2010Mistreatment Deficiencies
Protect each resident from all abuse, physical punishment, and involuntary separation from others.
06/01/201007/28/2010Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
06/01/201007/28/2010Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
06/01/201007/28/2010Pharmacy Service Deficiencies
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
06/01/201007/28/2010Administration Deficiencies
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident.
05/17/201207/02/2012Emergency Plans and Fire Drills Deficiencies
Record of quarterly fire drills for each shift under varying conditions.
05/17/201207/02/2012Electrical Deficiencies
Weekly inspections and monthly testing of generators.
05/17/201207/02/2012Resident Rights Deficiencies
Try to resolve each resident's complaints quickly.
05/17/201207/02/2012Mistreatment Deficiencies
Keep each resident free from physical restraints, unless needed for medical treatment.
05/17/201207/02/2012Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.