Our Lady of Mercy Life Center

 (518) 464-8100

Our Lady of Mercy Life Center is a 160-bed Medicare-certified nursing home, with an overall rating of 4 (out of 5) stars. There have been 9 deficiencies found over the course of 3 inspections since 04/21/2010.

2 MERCYCARE LANE, Guilderland, NY, 12084
Summary
overall rating
4 out of 5 stars
beds160
occupancy93.8% (150 of 160)
address2 MERCYCARE LANE
Guilderland, NY, 12084
categoryMedicare and Medicaid
ownershipNon profit - Church related
resident/family council?BOTH
focus facility?NO
 (518) 464-8100
Ratings
Health Inspections
4 out of 5 stars
Nurse Staffing
4 out of 5 stars
RN Only
4 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
11/30/201001/17/2011Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
09/09/201111/07/2011Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
04/11/201106/09/2011Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
Deficiencies
DateDate FixedDeficiency
06/07/201108/05/2011Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
05/07/201207/05/2012Vertical Openings Deficiencies
Proper stairway enclosures and vertical shafts.
05/07/201207/05/2012Smoke Compartmentation and Control Deficiencies
Walls that prevent smoke from passing through and would resist fire for at least one hour.
05/07/201207/05/2012Emergency Plans and Fire Drills Deficiencies
Record of quarterly fire drills for each shift under varying conditions.
05/07/201207/05/2012Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
05/07/201207/05/2012Resident Rights Deficiencies
Try to resolve each resident's complaints quickly.
05/07/201207/05/2012Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
04/21/201006/18/2010Mistreatment Deficiencies
Keep each resident free from physical restraints, unless needed for medical treatment.
04/21/201006/18/2010Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.