Highlands Living Center

 (585) 383-1700

Highlands Living Center is a 122-bed Medicare-certified nursing home, with an overall rating of 3 (out of 5) stars. There have been 10 deficiencies found over the course of 3 inspections since 01/03/2012.

500 HAHNEMANN TRAIL, Pittsford, NY, 14534
Summary
overall rating
3 out of 5 stars
beds122
occupancy95.9% (117 of 122)
address500 HAHNEMANN TRAIL
Pittsford, NY, 14534
categoryMedicare and Medicaid
ownershipNon profit - Corporation
resident/family council?BOTH
focus facility?NO
 (585) 383-1700
Ratings
Health Inspections
3 out of 5 stars
Nurse Staffing
3 out of 5 stars
RN Only
3 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
Deficiencies
DateDate FixedDeficiency
02/26/201304/15/2013Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
02/26/201304/22/2013Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
02/26/201304/15/2013Pharmacy Service Deficiencies
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
02/17/201104/17/2011Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
02/17/201104/17/2011Environmental Deficiencies
Provide housekeeping and maintenance services.
02/17/201104/17/2011Quality Care Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
02/17/201104/17/2011Pharmacy Service Deficiencies
Ensure that residents are safe from serious medication errors.
02/17/201102/18/2011Pharmacy Service Deficiencies
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
01/03/201201/30/2012Medical Gases and Anesthetizing Areas Deficiencies
Proper medical gas storage and administration areas.
01/03/201202/15/2012Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.