Twilight Gardens Home

 (419) 668-2086

Twilight Gardens Home is a 100-bed Medicare-certified nursing home, with an overall rating of 4 (out of 5) stars. There have been 10 deficiencies found over the course of 2 inspections since 11/08/2010.

196 W MAIN ST, Norwalk, OH, 44857
Summary
overall rating
4 out of 5 stars
beds100
occupancy78.0% (78 of 100)
address196 W MAIN ST
Norwalk, OH, 44857
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?RESIDENT
focus facility?NO
 (419) 668-2086
Ratings
Health Inspections
4 out of 5 stars
Nurse Staffing
2 out of 5 stars
RN Only
3 out of 5 stars
Quality Measures
3 out of 5 stars
Complaints
DateDate FixedComplaint
10/13/201011/10/2010Resident Rights Deficiencies
1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions.
08/02/201208/24/2012Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
08/02/201208/24/2012Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
Deficiencies
DateDate FixedDeficiency
11/10/201012/07/2010Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
11/10/201012/07/2010Pharmacy Service Deficiencies
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
11/10/201012/07/2010Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
11/10/201012/07/2010Administration Deficiencies
Train all employees on what to do in an emergency, and carry out unannounced staff drills.
11/08/201012/07/2010Corridor Walls and Doors Deficiencies
Corridor and hallway doors that block smoke.
11/08/201012/07/2010Smoke Compartmentation and Control Deficiencies
Walls that prevent smoke from passing through and would resist fire for at least one hour.
11/08/201012/07/2010Smoke Compartmentation and Control Deficiencies
Smoke barrier doors that can resist smoke for at least 20 minutes.
11/08/201012/07/2010Exits and Egress Deficiencies
Exits that are accessible at all times.
11/08/201012/07/2010Emergency Plans and Fire Drills Deficiencies
Record of quarterly fire drills for each shift under varying conditions.
11/08/201012/07/2010Automatic Sprinkler Systems Deficiencies
Automatic sprinkler systems that have been maintained in working order.