Golden Livingcenter- Portsmouth

 (757) 393-6864

Golden Livingcenter- Portsmouth is a 120-bed Medicare-certified nursing home, with an overall rating of 1 (out of 5) stars. There have been 10 deficiencies found over the course of 3 inspections since 08/14/2010.

900 LONDON BOULEVARD, Portsmouth, VA, 23704
Summary
overall rating
1 out of 5 stars
beds120
occupancy98.3% (118 of 120)
address900 LONDON BOULEVARD
Portsmouth, VA, 23704
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?BOTH
focus facility?NO
 (757) 393-6864
Ratings
Health Inspections
2 out of 5 stars
Nurse Staffing
1 out of 5 stars
RN Only
2 out of 5 stars
Quality Measures
4 out of 5 stars
Complaints
DateDate FixedComplaint
10/07/201011/01/2010Quality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
10/07/201011/01/2010Environmental Deficiencies
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
10/07/201011/01/2010Pharmacy Service Deficiencies
Ensure that residents are safe from serious medication errors.
10/07/201011/01/2010Nutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
10/07/201011/01/2010Environmental Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
10/07/201011/01/2010Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
10/07/201011/01/2010Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
09/28/201210/25/2012Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
09/28/201210/25/2012Quality Care Deficiencies
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
08/14/201009/27/2010Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Deficiencies
DateDate FixedDeficiency
09/28/201210/25/2012Resident Rights Deficiencies
Send unopened mail from residents and promptly deliver unopened mail to residents.
09/28/201210/01/2012Mistreatment Deficiencies
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
09/28/201210/25/2012Quality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
09/28/201210/25/2012Quality Care Deficiencies
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
09/28/201211/09/2012Administration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
08/17/201009/30/2010Corridor Walls and Doors Deficiencies
Corridor and hallway doors that block smoke.
08/17/201009/30/2010Smoke Compartmentation and Control Deficiencies
Smoke barrier doors that can resist smoke for at least 20 minutes.
08/17/201009/30/2010Medical Gases and Anesthetizing Areas Deficiencies
Proper medical gas storage and administration areas.
08/14/201009/27/2010Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
08/14/201009/27/2010Mistreatment Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.