Heritage Hall Wise

 (276) 328-2721

Heritage Hall Wise is a 97-bed Medicare-certified nursing home, with an overall rating of 1 (out of 5) stars. There have been 10 deficiencies found over the course of 2 inspections since 07/27/2012.

9434 COEBURN MOUNTAIN ROAD, Wise, VA, 24293
Summary
overall rating
1 out of 5 stars
beds97
occupancy88.7% (86 of 97)
address9434 COEBURN MOUNTAIN ROAD
Wise, VA, 24293
categoryMedicare and Medicaid
ownershipFor profit - Corporation
resident/family council?RESIDENT
focus facility?NO
 (276) 328-2721
Ratings
Health Inspections
2 out of 5 stars
Nurse Staffing
1 out of 5 stars
RN Only
2 out of 5 stars
Quality Measures
1 out of 5 stars
Complaints
DateDate FixedComplaint
08/20/201010/01/2010Resident Rights Deficiencies
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
08/20/201010/01/2010Environmental Deficiencies
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
08/20/201010/01/2010Resident Assessment Deficiencies
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
08/20/201010/01/2010Administration Deficiencies
Operate and provide services according to Federal, State, and local laws and professional standards.
08/20/201010/01/2010Administration Deficiencies
Provide or obtain laboratory services only when ordered by the attending physician.
07/27/2012Not AvailableQuality Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident.
07/27/2012Not AvailableNutrition and Dietary Deficiencies
Store, cook, and serve food in a safe and clean way.
07/27/2012Not AvailableAdministration Deficiencies
Provide or obtain laboratory services only when ordered by the attending physician.
07/27/2012Not AvailableAdministration Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
06/09/2011Not AvailableQuality Care Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Deficiencies
DateDate FixedDeficiency
08/20/201010/01/2010Environmental Deficiencies
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
08/20/201010/01/2010Resident Assessment Deficiencies
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
08/20/201010/01/2010Resident Assessment Deficiencies
Make sure that doctors visit residents regularly, as required.
08/20/201010/01/2010Environmental Deficiencies
Make sure that a working call system is available in each resident's room or bathroom and bathing area.
08/20/201010/01/2010Administration Deficiencies
Operate and provide services according to Federal, State, and local laws and professional standards.
08/20/201010/01/2010Administration Deficiencies
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
08/20/201010/01/2010Administration Deficiencies
Provide or obtain laboratory services only when ordered by the attending physician.
07/27/201209/10/2012Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
07/27/201209/10/2012Resident Rights Deficiencies
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
07/27/201209/10/2012Environmental Deficiencies
Provide housekeeping and maintenance services.